Focused Care Attributes Culture Change in its LTC Communities for Highest Ratings

February 19, 2019

Contact: Rebecca Reid (410) 212-3843

(Fort Worth, TX) – Focused Post-Acute Care Partners (FPACP) announced today that the Center for Medicare and Medicaid Services (CMS), the federal agency responsible for rating the quality of care provided by the nation’s skilled nursing facilities, awarded the 5- star rating for Quality Measures to eight of its long term care communities. According to the CMS website, the agency created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily.

“I am very pleased with the progress our Focused Care communities have made in raising the bar on standards of care and achieving the highest award in quality measures from CMS,” said Mark McKenzie, president, CEO and owner of FPACP. “We are initiating a culture change at Focused Care that is showing the benefits of striving for excellence every day and making our residents’ care personal and meaningful.”

CMS updated its rating for skilled nursing facilities on January 30, 2019 that includes three categories: Health Inspections, Staffing and Quality Measures. Facilities also receive an overall rating based on scores from the three categories. Nursing homes are awarded stars as high as five, which are considered to have above average quality, and much like a traditional grading system, can receive a 4, 3 and 2 star, as well as one star, the latter considered to have quality much below average.

Focused Care at Hamilton achieved an overall 5-Star Rating and communities in Odessa and Humble received overall 4-Star Ratings. Focused Care communities receiving a 5-Star rating for Quality Measures include: Focused Care at Beechnut, Focused Care at Humble, Focused Care at Hamilton, Focused Care at Hogan Park, Focus Care at Linden, Focused Care at Stonebriar, Focused Care at Odessa and Focused Care at Waxahachie.

Moreover, Focused Care recently announced a more than 50% decrease in complaints reported by families and patients in regulatory survey data outcomes collected from 2016, during ownership prior to Focused Care’s acquisitions, to November 2018. Focused Care acquired the majority of its long term care communities beginning in 2017.

“I attribute our success to a higher standard from our Focused Care leadership that includes hiring new team members who have a commitment to skilled nursing care residents and bring the expectation excellence to work with them every day,” said McKenzie. “These statistics and ratings are a direct result of Focused Care team members investing in the care of patients and believing in our mission to change the lives of those we care for. It’s hard work. But we’re committed.”

Also looking to innovative solutions to reduce infection rates in Focused Care communities, the company partnered last year with the makers of Theraworx, an infection-control product that is a non-toxic, microbiome-safe topical solution proven to reduce infections common to seniors transitioning from the hospital into the post-acute health care setting. In addition to Focused Care’s standard infection prevention programs, the company has launched pilot sites with Theraworx to enhance infection control and test improvement in reduction rates. Focused Care’s objective is to further reduce hospital readmissions and minimize the disruption of patient well-being.

Additionally, last year FPCAP was one of six organizations nationally to achieve gold status in the Best Wellness Employer initiative developed by Wellness Workdays in collaboration with experts from Harvard Medical School. The Best Wellness Employer initiative recognizes the significant accomplishments of employers dedicated to improving employee health and well-being. Focused Care designed a company-wide nutritional program offering healthy meal choices as well as wellness related programs to staff and residents.

“Focused Care is continuing to focus on increasing the quality of care in every one of our communities – that is our ongoing mission,” said McKenzie. “We want to be an industry leader of long term care delivery in the state of Texas. Once we reach a bar, we continue to aim higher.”