Frequently Asked Questions

What precautions are being taken in regards to COVID-19?

Ensuring residents are cared for in a safe and healthy environment is our greatest concern. All of our communities are following the recommendations of the CDC on preventative steps, including strict handwashing procedures, and in many circumstances, wearing gowns and gloves when interacting with residents. We are closely monitoring CDC recommendations as they are updated.

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Will my health insurance pay for my stay at a skilled nursing Community?

Many health insurance policies cover skilled nursing please call your local Community to find out if you will be covered by insurance.

How do I know what type of care I may need?

Have a conversation with your family and physician. After that, investigate local Community options. If you are in need of skilled nursing, rehabilitation, a short term stay or hospice services, it may make sense to choose a skilled nursing Community. Someone who only needs minimal assistance to maintain their independence may want to explore assisted living.

How do I choose a long-term care Community?

We recommend scheduling a tour. You and your family can have your questions answered by an Executive Director of Operations and see the Community and amenities for yourself.

When should an individual start planning for long-term care needs?

The earlier people plan for their long-term care needs, the better. The decision process will be much easier if you are familiar with the variety of services available and the people involved.

Who provides the care in a skilled nursing Community?

All health-related services are managed by our onsite licensed nurses with the guidance of the attending physician. Personal care, emergency response, housekeeping, laundry, and maintenance are provided by our compassionate, well-trained team. Rehabilitation services are provided by licensed therapists.

What should a new patient or resident bring?

Whether someone comes to a skilled nursing Community for a few days or for long term care, we want them to feel like they are at home. Light clothing and personal items should be brought along with items such as family photos, small keepsakes or a treasured blanket or pillow. We encourage you to visit the Community ahead of time to see what items would be most appropriate.